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Daily Archives: September 22, 2022

Why Supportability is so important to us

Development NewsBy Fotini SiammenouSeptember 22, 2022Leave a comment

Dear JDisc users, do you feel like the guy in the image when talking to support hotlines? Are you playing ticket ping pong with the support engineer who is permanently asking for new log files or further information? This troubleshooting process can be very time-consuming and frustrating on both sides. At JDisc, we have always…

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